TechOps Specialist
Singapore, Singapore
Listed on 2026-03-13
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IT/Tech
IT Support, Cloud Computing, Systems Engineer
About the role
About DIGITEC
DIGITEC Financial Technologies and Services GmbH is a well-established financial technology company with over 45 years of experience in the market. We combine the stability of a long-standing business with the mindset and speed of a growing SaaS-driven organization.
Our solutions are used by over 40 international banks across Europe, America, Asia, and Australia. With headquarters in Hamburg and teams across Europe and Asia, we operate as a truly global company.
As we continue to strengthen our SaaS capabilities and scale our international customer base, our Tech Ops function plays a key role in ensuring stable, secure, and scalable platform operations worldwide.
About the Role
We are looking for a Tech Ops Specialist (m/f/d) based in Singapore (remote) to join our global Customer Success & Service organization.
You will work closely with our teams in Hamburg and London, as well as with two existing colleagues based in Singapore. While this is a remote position, you will be fully integrated into our international Tech Ops and Dev Ops setup.
This role goes beyond traditional technical support. You will contribute to strengthening our SaaS initiatives, enhancing automation, and collaborating closely with our Dev Ops team to scale infrastructure and customer environments efficiently.
Please note that we can only consider candidates with the legal right to work in Singapore (no visa sponsorship available).
Your Responsibilities- Operate and support our SaaS-based environments
- Ensure system stability, monitoring, and SLA compliance
- Collaborate closely with Dev Ops to strengthen automation and scalable deployments
- Support containerized environments (Docker) and modern infrastructure setups as well as Linux and Windows based deployments.
- Respond to incidents across application, database, and infrastructure layers, and escalations as required.
- Provide technical support to customers (connectivity, APIs such as FIX, system environments)
- Experience in technical operations, system administration, SaaS environments and networking skills.
- Strong knowledge of Windows and Linux systems
- Experience with Docker and monitoring tools (e.g., Grafana, Icinga, Prometheus)
- Understanding of cloud environments, ideally Microsoft Azure
- SaaS mindset with interest in automation and scalable infrastructure
- Strong AI mindset with proven experience in deploying AI-based solutions into productive, real-world operations
- Experience in Fin Tech, FX/eFX, or trading environments is a plus
- Structured, analytical working style and strong English communication skills
- Join an Innovative Leader: Be part of a pioneering SaaS tech company recognised as the global standard in its category, experiencing impressive double-digit annual growth.
- Transform a Major Market:Contribute to our mission of revolutionising the FX Swaps market with cutting-edge solutions and technologies.
- Be part of an international work force: Work within a truly multi-national team, collaborating with colleagues from across the globe, located in London, Hamburg, and Singapore.
- Make an Impact:Hone your skills in small teams where your ideas matter, actively shaping your role and driving your personal growth.
- Enjoy Competitive Benefits: Benefit from a competitive compensation and benefits package, including 30 days of annual paid leave
- Invest in Your Development: Access a €1,000 yearly budget dedicated to further education and professional development.
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