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IT Business Operations Manager

Remote / Online - Candidates ideally in
Marlborough, Middlesex County, Massachusetts, 01752, USA
Listing for: The Fountain Group
Contract, Remote/Work from Home position
Listed on 2026-03-12
Job specializations:
  • IT/Tech
    IT Business Analyst, IT Support
Salary/Wage Range or Industry Benchmark: 80 - 84.21 USD Hourly USD 80.00 84.21 HOUR
Job Description & How to Apply Below

The Fountain Group, a national staffing firm, are currently seeking a IT Business Operations Manager for a prominent client of ours. This position is fully remote
. Details for the position are as follows:

Job Description
  • Pay: 80 – 84.21/hr (W2)
  • 9-month assignment with potential for extension based on performance and budget.
  • You will be managing IT vendor relationships, contracts, and service level agreements to ensure performance, value, and accountability.
  • You will conduct vendor performance reviews and risk assessments, identifying opportunities for standardization and strategic sourcing.
  • You will oversee IT budgeting, financial reporting, and cost controls, supporting forecasting and alignment with business priorities.
  • You will track and manage IT operational risks, expenses, and vendor-related issues, escalating as needed.
  • You will support enterprise initiatives, IT staffing plans, onboarding, and professional development.
  • You will prepare and deliver executive level business updates, dashboards, and metrics to leadership.
  • You will ensure regulatory compliance and cybersecurity vetting for vendors and third-party services.
Qualifications
  • High school diploma/GED required
  • 7+ years of experience in IT operations, technology operations, or enterprise operations leadership
  • 2+ years supporting large-scale enterprise initiatives
  • 2+ years delivering executive-level business updates
  • Strong knowledge of IT contract structures, vendor management, and financial management
  • Proficient in Excel, PowerPoint, data visualization platforms, and comfortable within a business intelligence ecosystem
  • Strong analytical, organizational, and stakeholder management skills
  • Experience in pharmaceutical industry strongly preferred

If you are interested in hearing more about the position, please respond to this posting with your resume attached.

Please forward this posting to any friends or colleagues as we do offer a Referral Bonus for any candidate hired.

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