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University IT Service Desk Agent; Hybrid Remote
Remote / Online - Candidates ideally in
Stony Brook, Suffolk County, New York, 11790, USA
Listed on 2026-03-12
Stony Brook, Suffolk County, New York, 11790, USA
Listing for:
Stony Brook University
Full Time, Remote/Work from Home
position Listed on 2026-03-12
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A prominent educational institution in Stony Brook is looking for a full-time Service Desk Agent to provide technical support to users and assist with IT-related issues. The ideal candidate will possess a Bachelor's degree, two years of technical support experience, and strong analytical thinking skills. This role requires excellent communication and customer service abilities in a hybrid work environment. Familiarity with ticketing systems and remote support tools is highly desirable.
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