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AI-First Architect Lead; Remote
Remote / Online - Candidates ideally in
Manchester, Hillsborough County, New Hampshire, 03103, USA
Listed on 2026-03-12
Manchester, Hillsborough County, New Hampshire, 03103, USA
Listing for:
Puffy
Remote/Work from Home
position Listed on 2026-03-12
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
A leading mattress brand in the US seeks a Customer Support Tech Stack Manager to own and architect systems improving customer support through AI. This role involves leading a team, designing automated workflows, and driving performance metrics in a remote environment. Ideal candidates will have extensive experience in customer support management, Zendesk administration, and AI-driven solutions. The role offers a competitive salary, annual bonuses, and a chance to redefine customer service in e-commerce.
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