Account Manager

Pixel is a boutique creative agency helping Fortune 500 brands test, launch, and market new products and campaigns across strategy, creative, production, and media.

This is an Account Manager role built for someone who loves systems. You're someone who is naturally organized and uses tools to run their life. You’ll support a mix of client accounts—owning day-to-day coordination and client communication—while also helping us level up how our client services team operates through better systems and practical AI.

You do not need formal “tooling” experience. You do need a track record of building personal systems: templates, checklists, automations, dashboards, clean task management, and strong follow-through.

• Coordinate projects across strategy, creative, production, and media: timelines, owners, deliverables, approvals
• Turn client requests into clear briefs, tasks, and next steps
• Lead meeting notes, action items, and decision tracking
• Maintain predictable status updates and prevent surprises
• Support scopes of work (SOW) and basic budget/timeline tracking
• Create templates, checklists, and SOPs that make delivery faster and cleaner
• Use Teamwork, Google Workspace, Slack, and AI tools to reduce manual work and errors
• Build simple reporting for account health (status, risks, next actions)
• Identify bottlenecks and implement fixes (intake, handoffs, QA, approvals)
• Systems-minded: you naturally organize chaos and tighten processes
• Tool-curious: you enjoy learning software and improving workflows
• Reliable: you close loops and don’t drop details
• Calm under speed: you can handle fast-moving creative work without spinning

• 0-4 years of relevant work experience at an agency or on a marketing team. Those with no work experience please mention relevant course work and clubs.
• Comfort running your work through a task system (Google Suites/Teamwork/Notion/etc.)
• Interest in AI for writing, synthesis, QA, and workflow support
• Agency experience is a plus, not required

• Free concierge primary care with One Medical Membership
• 401k matching
• Hybrid work with 4 weeks of remote “Work from Anywhere” flexibility.
• 20 days paid time off per year
• 1 month paid sabbatical every 4 years
• 8 weeks of primary parental leave
• Fitness, home office, education allowance
• Charitable gift matching

Pixel is committed to diversity and inclusivity.