Sr. Epic Certified Technical Specialist - Community Connect Ambulatory

Inova Clinical Applications

Inova Clinical Applications is looking for a dedicated Sr. Epic Certified Technical Specialist - Community Connect Ambulatory to join the Team. This remote role will be full-time working Monday - Friday.

The Sr. Epic Certified Technical Specialist - Community Connect Ambulatory maintains Epic applications and facilitates updates, new releases and system enhancements. Incorporates evidence-based informatics practices into Information Technology standards and protocols. Serves as technical expert in multiple application certifications with staff to ensure optimal outcomes. Guides and develops standards for technical practice in assigned application specialties. Consistently incorporates a multidisciplinary/cross functional approach to enhance technical outcomes for assigned applications.

Inova is consistently ranked a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.
• Retirement: Inova matches the first 5% of eligible contributions - starting on your first day.
• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.
• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.
• Work/Life Balance: offering paid time off, paid parental leave, flexible work schedules, and remote and hybrid career opportunities.

• Implements and maintains evidence based research and technical practice for assigned Electronic Health Record (EHR) applications.
• Consistently incorporates a multidisciplinary/cross functional approach to enhance technical outcomes for assigned applications.
• Ensures analysis of all technical builds and determines how they will impact workflow.
• Leads efforts to improve outcomes through education and implementation of research based processes.
• Initiates issue resolution while escalating and communicating status to manager/director on a daily basis.
• Manages complex Information Systems projects/products in order to provide automated solutions that meet Inova Health System's business needs using the EHR.
• Communicates project and team status to internal/external audiences including the operations teams, steering committees, executive sponsors and project principles.
• Implements and maintains EHR systems and database to ensure optimum performance that leads to exceptional outcomes for team members and patients.

• Education: Bachelor's degree; or Associate's degree and 2 years relevant professional experience in addition to the minimum experience required; or HS Diploma/GED and 4 years relevant professional experience in addition to the minimum experience required
• Experience: 3 years of Epic build experience.
• Certifications: 2-3 Epic certifications/proficiencies attained within one year of hire.

• Epic Ambulatory certification preferred at time of hire.
• Previous Epic Community Connect experience preferred.

This position is eligible for remote work for candidates residing in the following states - VA, MD, DC, DE, FL, GA, NC, OH, PA, SC, TN, TX, WV.