Technical Analyst Intern - Summer MD, DC, VA; Remote

Resp & Qualifications

MD/DC/VA/DE Only

Care Firsts Strategic Growth division is accepting internship applications for our internship program, spanning the companys marketing and communications, commercial sales, government programs, federal employee program, and strategic enablement functions. Through this internship program you will join a small team of driven, optimistic individuals seeking to improve healthcare for our members and the world bining diverse backgrounds, viewpoints, life experiences, and skillsets we seek to be a proactive agent of meaningful change.

We are not just reimagining healthcare for the future, we are actively transforming the way it is delivered, supported, and experienced today. We are looking for like‑minded individuals who both share our mission of improving healthcare and remain humbled (if undaunted) by the scale of the challenge. Whether your passion lies in distilling insights from data, crafting inspiring information campaigns, organizing disparate stakeholders to action, charting the course of large organizations, or understanding the risks and opportunities behind new ideas – we would love to hear from you.

Care First Blue Cross Blue Shield is the Mid‑Atlantic regions largest private sector health insurer, serving the healthcare needs of 3.5 million members in Maryland, the District of Columbia, and portions of northern Virginia. The Company offers a comprehensive portfolio of products and services to individuals and groups, as well as state and federal government sponsored plans. As a not‑for‑profit health plan and the largest healthcare company in the region, Care First is committed to delivering quality, accessible, affordable, and equitable healthcare in all the communities we serve.

The intern position resides within the Process & Support Department. This team supports the organization through training delivery, management of training technology platforms, application enhancements, and content coordination across multiple systems. Ideal candidates must have an interest in information technology, application development, data analysis, and digital learning platforms. Strong analytical skills, attention to detail, and the ability to translate business needs into technical tasks are essential.

Care First runs a year‑round internship program. The ideal candidate is someone who can commit to work throughout the year part‑time up to 15–20 hours in the Spring/Fall and full‑time 40 hours in the Summer. This is a remote position.

• Assist in managing and updating data within the Power Apps based Training Tracking Application.
• Translate business requirements into functional updates within the application.
• Support testing, documentation, and quality checks on application enhancements.
• Help maintain and update related SharePoint site content.
• Generate, analyze, and publish recurring and ad‑hoc reports.
• Assist in migrating video‑based training content from SharePoint into the learning experience platform.
• Partner with subject matter experts (SMEs) to organize, upload, tag, and validate content.
• Work closely with internal teams, SMEs, and end users to gather requirements and complete assigned tasks.
• Attend internal team meetings and support follow‑up tasks.

Education Level/

Experience:

This position requires an individual working towards at least a Bachelor's degree from an accredited College or University. Junior or Senior Undergraduate student targeting majors in Information Technology, Computer Science, Information Systems or a related technical discipline with a cumulative GPA of 3.25 or above.

Knowledge, Skills & Abilities (KSA’s)

• Basic understanding of software development concepts and system/application analysis.
• Familiarity with Microsoft Power Apps, SharePoint, or similar low‑code/no‑code platforms.
• Strong analytical, organizational, and problem‑solving skills.
• Ability to work with data sets, generate reports, and identify trends.
• Strong proficiency in Microsoft Office applications (Excel, Word, PowerPoint).
• Excellent written and verbal communication skills.
• Ability to collaborate with diverse stakeholders including SMEs…