Speciality Client Partner Manufacturing Energy​/Utilities industry; Remote

Req

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Speciality Client Partner Manufacturing Energy/Utilities industry (Remote) to join our team in Charlotte, North Carolina (US-NC), United States (US).

Check us out: LAUNCH by NTT Data. We create digital experiences that move millions & are the catalyst you need to build better, bolder products. We exist to help you strategize, ship, and scale provocative digital experiences that connect with your customers and drive growth.

You will be joining a team of digital, strategy, product design, and engineering experts bringing digital product transformations to some of the world’s most interesting brands.

As a Client Partner at Launch, you’ll be the primary steward of executive relationships across a portfolio of clients in Manufacturing. Your mission is to ensure client satisfaction, deepen partnerships, and drive sustainable growth through a focus on strategic account management.

You’ll collaborate closely with Launch teams—strategy, design, engineering, and product—to anticipate client needs, co-create value, and position Launch as a long‑term trusted partner. This role emphasizes consultative and solution‑based selling
, growing existing accounts, aligning solutions to client priorities, and ensuring delivery impact translates into business outcomes.

• Serve as the trusted advisor to senior executives, strengthening relationships and ensuring Launch remains aligned with client business priorities.
• Lead strategic account planning and executive business reviews, ensuring clients see measurable value and impact from Launch engagements.
• Grow revenue within existing accounts through consultative and solution‑based selling, cross‑sell, and upsell aligned to client needs.
• Partner with internal teams (delivery, design, product, engineering) to ensure seamless execution and exceptional outcomes.
• Act as a liaison between clients and internal teams, effectively communicating requirements, managing expectations, and ensuring alignment throughout the project lifecycle.
• Co‑create client roadmaps and value metrics that track impact over time.
• Maintain oversight of account health, including satisfaction, retention, and long‑term growth opportunities.
• Manage portfolio P&L, ensuring account profitability and financial health.
• Act as the voice of the client within Launch, influencing internal strategies and priorities to better serve clients.
• Mentor and support teams working across your accounts to ensure continuity, quality, and client delight.

• 10+ years of experience in account management or client relationship leadership within consulting, digital services, or technology firms.
• 5+ years’ experience selling in digital product design, user experience, research, and innovation areas.
• Knowledge of digital transformation, product‑led approaches, and innovation strategies.
• 8+ years of experience in Manufacturing Energy/Utilities industry.
• Familiarity with modern software development life cycles and digital delivery methodologies.
• Strong business acumen, with the ability to connect technology to business outcomes.
• Exceptional communication, negotiation, and executive presentation skills.
• High emotional intelligence and relationship management expertise

About NTT DATA: NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise‑scale AI, cloud, security, connectivity, data centers and application services.

Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries and offer clients access to a robust ecosystem of innovation centers as well as established and…