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Technical Support IT Support

Senior Remote SaaS Customer Support Engineer

Remote / Online - Candidates ideally in
El Segundo, Los Angeles County, California, 90245, USA
Listing for: Siemens Digital Industries Software
Remote/Work from Home position
Listed on 2026-03-11
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading industrial software company is seeking an experienced SaaS Customer Support Level 2 professional to enhance client relations and drive customer satisfaction. In this role, you will offer exceptional technical support, lead product training, and collaborate with various teams to resolve complex issues. Ideal candidates have a Bachelor's degree in a relevant field and 3-5 years of experience in SaaS environments.

Flexibility and a commitment to customer success are key benefits of this position, which supports hybrid work arrangements.
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Position Requirements
10+ Years work experience
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