Senior Site Reliability Engineer, Platform & Cloud FinOps; Remote EST

About the Job

We are looking for a senior site reliability engineer to join the Cloud Fin Ops team  manage a large infrastructure in Google Cloud that is used by hundreds of engineers to provide a first‑class experience to millions of end users around the world.

You are passionate about automating everything possible and ensuring systems remain optimized. You also like the infrastructure to be as scalable, reliable, secure, and optimized as possible. You like to solve problems in a practical way, building solutions that are simple, reliable, cost‑effective, and easy to use.

• Work on projects that will drive a higher cost efficiency, such as:
  • Reduce our network egress costs by removing unnecessary headers.
  • Ensure that our warehouse data is in use and select the most efficient storage for it—for example, cold storage for buckets with infrequent retrieval.
  • Ensure that autoscaling for both databases and compute is well optimised.
• Work on improving the current cost attribution to ensure all teams have clear visibility into their costs.
• Provide support to incidents and be part of an on‑call rotation for platform incidents. The team is scattered across America and Europe, so you can sleep at night!
• Contribute to solving doubts and problems engineers might face with our infrastructure and approving PRs that require Platform supervision.
• Be part of a small and highly efficient team of SREs.

• Strong background in SRE, Dev Ops, Software Engineering or Systems engineering
• Troubleshooting skills
• System design with good analytical capabilities
• Good communication skills
• Knowledge of major cloud providers, preferably Google Cloud
• SQL knowledge
• Containers, Kubernetes, and related tooling like Kustomize and Helm
• Service Mesh, preferably with Istio
• Networking knowledge: DNS, TLS, certificates, ingresses, etc.
• Observability with log collection, metrics, APM, etc., preferably Datadog
• Security knowledge: IAM, RBAC, network security, etc.
• Knowledge of authentication and authorization technologies
• CI/CD experience
• Database technologies
• Competent in scripting with Bash and Python or other scripting languages

• Well‑funded and proven startup with large ambitions, competitive salary and the upsides of pre‑IPO equity packages.
• Unlimited PTO.
• Carrot Cash travel stipend.
• Access to co‑working space on demand through Flex Desk AND work‑from‑home stipend.
• A very generous parental leave, well above industry standards.
• Entrepreneurial culture where pushing limits and taking risks is everyday business.
• Open communication with management and company leadership.
• Small, dynamic teams with massive impact.
• 100% employer‑paid medical, dental and vision coverage for employees.
• Access to disability & life insurance.
• Health Reimbursement Account (HRA).
• DCA/FSA and access to 401(k) plan.

At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world‑class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.

The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share. The Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennia ls.

While everyone knows us as the Gen Z and millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands.

Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end‑to‑end travel portals. Today, our…