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IT Support Engineer III - Charleston Remote
Remote / Online - Candidates ideally in
Charleston, Charleston County, South Carolina, 29408, USA
Listed on 2026-03-11
Charleston, Charleston County, South Carolina, 29408, USA
Listing for:
The Solutions Team, Inc.
Remote/Work from Home
position Listed on 2026-03-11
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Position Overview
The IT Support Engineer III is a senior technical role responsible for advanced troubleshooting, complex escalations, and project execution across nationwide client environments, with a strong emphasis on healthcare and dental IT systems.
Key Responsibilities & Daily Tasks- Handle advanced escalations from lower-level engineers
- Diagnose and resolve complex server, networking, and infrastructure issues
- Support healthcare and dental software applications and imaging systems
- Lead and execute infrastructure, cloud, and security projects
- Act as a senior technical advisor to clients
- Maintain detailed technical documentation and system diagrams
Skills & Qualifications
- 5 or more years of IT support experience
- Advanced expertise in Windows Server, Microsoft 365, and networking
- Strong project execution and communication skills
- Healthcare or dental IT experience
- Advanced Power Shell or scripting knowledge
- macOS and iOS support experience
- Paid Time Off program in accordance with company policy
- Company-observed paid holidays
- Health insurance options available to eligible employees
- Crew Hu employee recognition and rewards program
- $50 monthly cell phone stipend
- Company-provided equipment and tools
- Ongoing training and professional development opportunities
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