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Technical Support IT Support IT Project Manager

EMEA Tech Support Leader – Remote

Remote / Online - Candidates ideally in
Ballymena, County Antrim, BT42, Northern Ireland, UK
Listing for: Descartes Systems Group
Remote/Work from Home position
Listed on 2026-03-11
Job specializations:
  • IT/Tech
    Technical Support, IT Support, IT Project Manager
Job Description & How to Apply Below
A leading logistics technology company is seeking an Expertise Centre Manager to lead a remote technical support team across EMEA. You will be responsible for coaching the team, managing complex customer issues, and ensuring service quality. The ideal candidate will have a strong technical background, proven leadership skills, and a customer-first attitude.

This role offers flexible working arrangements and the opportunity to influence customer experience significantly.
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