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Remote Tax Software Support Specialist; 2nd Shift
Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listed on 2026-03-12
Washington, District of Columbia, 20022, USA
Listing for:
CAI
Remote/Work from Home
position Listed on 2026-03-12
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
A global services firm is seeking a Product Support Specialist to provide level 1 technical support for their corporate tax software. This fully remote role involves addressing customer inquiries via phone calls, emails, and a web portal while troubleshooting product functionality and integration issues. Ideal candidates will have strong analytical skills and a degree in Information Systems or Computer Science.
The position requires working weekdays from 2:00 pm to 10:00 pm EST, with a salary range of $50,000 - $52,000 per year.
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