UX Researcher

We're building the creative layer for modern communication. Every month, over a billion people make presentations — but the tools they use to make them haven't evolved in decades. We're changing that, using AI to disrupt a massive market.

📈 Millions of people rely on Gamma to create, teach, and persuade, creating more than 1 million gammas every day.

💻 We see Gamma as the next great workplace tool, combining viral B2C love with a massive B2B opportunity. We believe AI can be a true creative partner: one that understands context, clarity, and taste.

💸 We’ve reached a $2.1B valuation
, crossed $100M in annual recurring revenue
, and have been profitable since 2023.

💙 We're an imaginative, passionate team who takes our work seriously, but not ourselves. Our culture is warm, a little quirky, and fueled by curiosity.

We're looking for a UX Researcher to unlock the next level of quality for Gamma's AI‑powered products.

Gamma's 70M+ users worldwide count on our AI‑powered visual storytelling platform to shape and share their big ideas. While many know us for our flagship presentations product, under the hood our core artifact is a "gamma": a responsive, theme‑able stack of cards that can currently be shared as a presentation, a doc, a site, or social cards. As we continue to refine our AI generation capabilities and expand into new formats and markets, the questions we need to answer are getting harder, and the insights we need are getting more nuanced.

As our UX Researcher, you'll be the team's secret weapon for understanding how people really use AI to create and tackling our most complex research questions. You'll go deep with users across our horizontal product— from teachers and solopreneurs to enterprise brand managers—turning problems into insights that directly shape our roadmap. And unlike a larger company where you might have a narrow focus, you'll work fluidly across our core product, AI, and growth teams depending on where you might have the highest impact.

You'll also own recruiting hard‑to‑reach user segments (especially as we move upmarket into B2B and enterprise), designing and executing studies that untangle the complexity of our non‑deterministic AI product, and working embedded with designers and PMs to rapidly iterate on solutions. We also expect you to help level up our design team's research practice — helping us get better at testing, recruiting, and learning from users.

This role is perfect for a researcher who thrives in startup ambiguity: someone who can go quick‑and‑dirty when speed matters and deep‑and‑rigorous when quality demands it, without needing a perfectly defined process to get started.

Our team has a strong in‑office culture and works in person 4–5 days per week in San Francisco. We love working together to stay creative and connected, with flexibility to work from home when focus matters most.

• Own and execute research for our highest‑impact product questions
• Recruit and build relationships with hard‑to‑reach user segments
• Work fluidly across teams: core product, AI, growth, and beyond
• Establish research operations and best practices for our design team
• Balance rigor with startup velocity

• 4+ years of experience in UX research
• Strong generative and evaluative research skills across multiple methods: user interviews, usability testing, surveys, contextual inquiry, etc.
• Proven ability to recruit specialized user segments and manage participant pipelines, especially harder‑to‑reach professional or enterprise users
• Experience researching AI or ML products (or fast learning ability)—understanding how to study non‑deterministic systems, generative outputs, and user expectations
• Design fluency: you don't need to be a fully‑fledged product designer, but you can sketch, wireframe, or mock up concepts to bridge research and design
• Startup execution mindset: comfortable with ambiguity, able to move from research question to insights quickly
• Quantitative skills: you can write or vibe‑code SQL to answer data‑driven questions
• (Nice to have) Experience at a startup or fast‑moving product team, with prosumer or horizontal products, creative tools or…