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HelpDesk/Support Technical Support

Remote Service Desk Analyst: IT Support & Customer Care

Remote / Online - Candidates ideally in
Hartford, Hartford County, Connecticut, 06112, USA
Listing for: CAI
Remote/Work from Home position
Listed on 2026-03-10
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A global services firm is looking for a Service Desk Analyst to deliver remote support by managing technical requests and providing exceptional customer service. The role involves troubleshooting hardware and software issues, assisting associates and vendors, and ensuring proper documentation of all interactions. The ideal candidate should have 6-12 months of experience in a service desk or technical support role and possess strong communication and problem-solving skills.
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