ServiceNow SPM Specialist

This is a REMOTE position

• Manage and Configure Project Portfolio Management (PPM) and SPM within Service Now
• Support the implementation of portfolio prioritization frameworks and project management processes.
• Develop, maintain, and update project schedules within Service Now SPM / PPM. Define and manage project timelines, milestones, dependencies, tasks, etc..
• Assist PMO team in planning project phases and aligning schedules with portfolio priorities.
• Monitor schedule changes and update project plans accordingly.
• Implement best practices for project lifecycle management.
• Support configuration and use of Service Now Strategic Portfolio Management modules.
• Maintain project records, tasks, and milestones within the Service Now platform.
• Ensure scheduling data is accurate and aligned with organizational project governance standards.
• Generate reports and dashboards to support project health tracking and portfolio oversight. Provide updates to PMO leadership on project schedule performance, risks, and dependencies.
• Work closely with Project Managers, PMO staff, and technical teams to maintain accurate project schedules.
• Support project meetings, status updates, and schedule reviews.
• Communicate schedule risks and potential impacts to stakeholders.

• US Citizen eligible for DoD Secret Clearance
• 5-7 years of overall Service Now experience providing strategic portfolio and project management support.
• Expertise in Service Now SPM and PPM modules.
• Excellent Oral and Written skills.
• Service Now Certified System Administrator (CSA).
• Service Now SPM / PPM certification.
• Knowledge of Agile project methodologies.

• Experience in a Federal/DoD environment

Bachelor’s degree in Computer Science, Information Systems or related technical field.

Business Computers Management Consulting Group, LLC (BCMC) is a small business specializing in Information Technology (IT), Cybersecurity, Information Assurance (IA), SOA, Big Data Management, Program Management, and more for Federal, State, and Local agencies. We possess highly skilled engineers, providing innovative solutions backed by strong past performances. We are ISO 9001:2015, ISO 27001:2013, 20000:2018, and CMMI L3 certified and registered promising highest quality and services to all of our clients.

Extremely competitive salary

95% employer paid for employee medical, dental, & vision coverages

100% employer paid for employee life, STD & LTD disability coverages

401k with company match and profit sharing

Flexible Spending Account (FSA) for dependent & health care

11 standard holidays & 3 weeks of annual leave