Director, Adoption Excellence - Americas

Director, Adoption Excellence - Americas

We help the world run better

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong.

What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

Location: Candidates can be located anywhere in the United States

In this role, you will:

• Drive delivery quality, consistency, and customer success across SAP engagements in the Americas.
• Lead initiatives to improve delivery standards, promote methodology adoption, and guide key programs to successful outcomes.
• Collaborate with internal stakeholders, customers, and partners, acting as a change agent and value enabler across SAP's cloud services portfolio.
• Ensure seamless delivery from pre-sales through go-live and beyond, aligned with SAP’s cloud transformation strategy.
• Champion the adoption of standardized tools and delivery frameworks.
• Evaluate ways to leverage AI to drive more efficient Program Delivery

Required

Skills & Experience:

• 10–15 years of SAP project and program management experience, including large-scale SAP cloud implementations.
• Proven track record delivering SAP software in enterprise environments (e.g., Fortune 500).
• Extensive experience with SAP Activate, RISE Delivery Methodology, and SAP Cloud ALM.
• Ability to manage and influence stakeholders across customer, partner, and internal SAP organizations.
• Demonstrated experience de-escalating troubled projects and ensuring delivery recovery.
• Excellent verbal, written, and executive presentation skills.
• High proficiency in project financials and delivery operations.
• Strong analytical, decision-making, and change management capabilities.

Preferred Qualifications:

• PMP or equivalent project management certification.
• Master’s degree in Business, Technology, or related field.
• Experience in major systems integrators at a Director or Partner level.
• Strong knowledge of SAP cloud offerings including S/4
  
  HANA, BTP, and SAP Industry Cloud.
• Results-oriented, with a focus on quality and customer success.
• Influential leadership style: leads by example and motivates cross-functional teams.
• Comfortable with ambiguity, capable of operating in a fast-paced, evolving environment.
• Strong organizational and time management skills.
• Passion for innovation, customer experience, and continuous improvement.

• Join SAP’s Customer Services & Delivery team and help shape the future of SAP cloud delivery across the Americas.
• Thrive in a collaborative and growth-focused environment.
• Be a self-starter, always looking for ways to make our professional services delivery top tier.
• Be part of a team that values innovation and continuous improvement.

Compensation Range Transparency
: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 151900 - 340900 USD.

The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance.

Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.