IT Program Manager

Location:
Toronto, London, Ottawa (Hybrid – currently 2 days on site, 3 days work from home - 4 days on site, 1 day work from home eventually)

Duration: 12+ Months (Possible Extension and conversion based off of business needs and performance)

Scope of Project: multiple projects – technology initiatives

Team Size/Culture: 30-40 people per teams, very collaborative work environment

• Degree/Level of
  
  Education:
  
  Post secondary is preferred, work experience is also important
• Certifications
  
  Required:
  
  PMP or Scaled Agile are an asset
• Years of Overall
  
  Experience:
  
  10+ years of experience
• How will performance be measured: hitting deliverables, timelines, driving outcomes, managing risks, keep your project compliant
• Preferred/Ideal Candidate Background:
  Banking or financial institution is a must have, Client experience is a nice to have

• The P&T Delivery Practice was established to lead Project Management professionals as they work with delivery teams on projects and programs that the build the capabilities, systems and processes required for best-in-class operations and other enabling capabilities across the Client Enterprise.

• The Senior Program Manager will plan, manage, and deliver distinct programs with a high level of risk exposure through all specific phases in alignment with business and/or enterprise strategies.

• Indirectly manage program team consisting of Business Analysts, Business SMEs and technology resources under the PDLC or Agile or hybrid project & resource management frameworks.
• Engage Executive Sponsor, senior leadership, and other key stakeholder groups to ensure effective, efficient and compliant delivery of programs.
• Engage appropriate stakeholders to identify and manage required outcomes of programs for the business
• Establish effective program oversight and other governance structures and protocols, and engage the correct levels to support the direction for the program(s)
• Provide on-going communication to key stakeholders, including the Program Sponsor, Business Program Owner and Portfolio Manager to ensure they are aware of significant changes to the program status(es) in a timely manner
• Respond to inquiries and escalates concerns from stakeholders at all levels in the organization (technical, business, Senior and Executive Management)
• Provide advice and guidance to business partners and program team(s) as required regarding best practices in program management
• Collaborate with appropriate partners to ensure required resources are assigned to the program for successful delivery
• Deliver and own program outcomes that are aligned to established cost, timing, deliverable and scope objectives
• Generate cost estimates and provides program financial management, incorporating risk, by leveraging appropriate tools and templates
• Proactively identify and track program risk and develop mitigation plans to manage risk
• Accurately forecast and manage assigned budget to provide monthly financial reporting for programs in alignment with Finance standards
• Support vendor management and strategic sourcing process, managing RFP activities and partnering with vendor(s) to ensure efficient and effective program delivery
• Apply TDBG principles of program management life cycle methodologies & governance, tools and best practices, ensuring that appropriate documentation, change and risk management practices are in place

• 10+ years of Program Management experience
• Experience leading team’s of Project Managers
• Experience leading multiple complex technology project deliverables (in parallel) with large multi-million dollar budgets
• Experience delivering with compliance to internal governance standards
• Strong communication skills (written and verbal)
• Desire to learn and become a SME
• Thrives in fast-paced environments
• Creates a professional and empathetic work environment

• Experience using MS Office suite, Jira, Confluence and Clarity
• PMP and/or Scaled Agile certifications