IT Manager

Overview

HCI Systems, a fast‑growing leader in electrical, fire life safety, and low‑voltage solutions across the U.S., is seeking an experienced IT Manager to oversee IT operations and strategy for our three business entities: HCI Systems, Control Systems Inc., and CMD Electric. This position requires a strategic IT professional who can lead and support a team of technicians while providing support to over 1,000 users in remote offices nationwide.

The ideal candidate will have a proven ability to manage complex IT environments in a fast‑paced setting. This person will report to our IT Director.

• Oversee IT operations for three companies, supporting 1,000+ users across California and throughout the U.S.
• Lead and supervise a team of four support technicians, offering guidance, mentorship, and performance management.
• Develop and implement IT policies and procedures that align with the company’s objectives.
• Research and evaluate technologies, recommending tools and systems to enhance efficiency and performance.
• Utilize tools like N‑able Solar Winds to monitor, secure, and manage IT networks.
• Manage and maintain switches, routers, and servers (Windows Server 2012/2019/2022/2025).
• Support and maintain end‑user systems Windows 8/10/11.
• Administer Office 365 and SharePoint environments ensuring optimal functionality.
• Manage remote access tools such as RDP, Citrix, and Remote App.
• Administer Power BI, SSRS, and SQL databases to support organizational data needs.
• Oversee and maintain ERP software administration, including IFS Cloud.
• Create forms and workflows in Office 365 for departmental needs.
• Oversee access control, camera systems and security systems of all office locations.
• Manage software licensing and negotiate vendor contracts.
• Standardize IT equipment and processes across the organization for efficiency and cost‑effectiveness.
• Collaborate with vendors to align IT purchases and contracts with organizational needs.
• Manage and optimize phone systems and related technologies.
• Partner with senior management to meet IT project tasks and deadlines.
• Rare occasional travel to offices within California or out of state as needed for emergency operations and support.
• Recruit, train, supervise, and evaluate staff, while providing professional development opportunities to build a skilled and efficient team.

• Bachelor’s or Master’s degree in Information Technology, Computer Science, or a related field, or equivalent experience.
• Minimum of 8 years of IT management experience in multi‑site environments.
• Certifications in Cisco, CompTIA, AWS, Microsoft 365/Windows Server/Azure preferred.
• Proficient with network management tools such as N‑able Solar Winds.
• Experience with remote access tools such as RDP, Citrix, and Remote App.
• Expertise in managing network hardware, servers, and end‑user systems.
• Hands‑on experience with Office 365 administration, ERP systems, and IT standardization practices.
• Experience with administering Power BI, SSRS, and SQL databases to support organizational data needs.
• Strategic mindset with the ability to align IT initiatives with business goals.
• Strong leadership abilities with experience in managing and developing IT teams.
• Excellent organizational, project management, and communication skills.
• Excellent vendor management skills, including negotiation and contract oversight.
• Ability to manage multiple priorities and thrive in a fast‑paced environment.
• Knowledge of security systems and CCTV systems is a plus.

• Unlimited Growth – Our expanding product lines and markets drive consistent double‑digit growth, creating ongoing opportunities for advancement.
• Comprehensive Benefits – Enjoy 401(k) with matching, reduced‑cost medical, dental, and vision insurance, plus flexible spending accounts. Additional voluntary benefits include life insurance, disability, and accident coverage.
• Paid Time Off – Recharge with paid holidays and our PTO plan.
• Weekly Pay – Get paid every Friday.
• Employee Perks – From appreciation events and department outings to szkol programs and pet insurance, we invest in our team’s well‑being.

HCI is an equal opportunity employer. We will…