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Remote Federal Support Engineer - Customer Advocate
Remote / Online - Candidates ideally in
New York, New York County, New York, 10261, USA
Listed on 2026-03-12
New York, New York County, New York, 10261, USA
Listing for:
NightDragon Acquisition Corp.
Remote/Work from Home
position Listed on 2026-03-12
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
A leading cybersecurity firm is looking for a Designated Support Engineer to provide white-glove support for federal customers. This remote role requires 3+ years in technical support, strong networking knowledge, and excellent customer service skills. Responsibilities include independently investigating issues, maintaining relationships, and collaborating with technical teams. The expected compensation ranges from $110,000 to $125,000, depending on experience, ensuring a competitive salary in a diverse and inclusive work environment.
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