Lead Product Manager — Agentic Prospecting; Inbound & Outbound & Lead Management

Company Overview

Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business‑critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity.

Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e‑signature and contract lifecycle management (CLM).

As the Lead Product Manager for Agentic Prospecting & Lead Intelligence, you will own the end‑to‑end product strategy and execution for both inbound and outbound prospecting platforms. You will design and scale the next generation of agentic SDR workflows across inbound lead follow‑up (trials, content, events), outbound prospecting intelligence and contact acquisition and global scalability across regions and languages.

You will drive faster time‑to‑first‑touch, improved RL→SQL conversion, higher Account→SQL conversion, and measurable GNACV impact — while maintaining strong governance, consent integrity, and reporting accuracy.

This position is an individual contributor role reporting to the Director, Application Product Management.

• Lead hygiene, routing, enrichment, and automation
• Define and deliver a unified roadmap and AI vision for prospecting inbound and outbound
• Shift from static workflows to agentic systems that reason, act, and optimize over time
• Identify and/or deliver high‑impact Agentic AI use cases across lead scoring, enrichment, personalization, routing, and prioritization for prospecting inbound and outbound
• Build the roadmap to move from pilot experiments to global AI scale
• Own multi‑quarter strategy across lead automation, contact acquisition, enrichment, routing, personalization, and reporting
• Establish clear outcomes, SLAs, and phased delivery plans tied to revenue and efficiency metrics
• Run prioritization rituals with clear cutlines and dependency mapping
• Own the agentic SDR experiments and roadmap for inbound lead follow‑up across trials, content, and events
• Drive autonomous agentic AI motions by leading SSOT, de‑duplication, ROE checks, RPA enforcement, sequence selection, hyper‑personalization, reply routing, and reporting
• Improve time‑to‑first‑touch and RL→SQL conversion through business process workflow redesign
• Ensure clean attribution, segmentation alignment, and data integrity across Marketing and xDR teams
• Own contact acquisition strategy and vendor mix by region
• Drive quality and coverage KPIs across enrichment vendors and data pipelines
• Incubate and scale premium outbound motions such as winback flows, abandoned cart programs, and intelligent targeting strategies
• Standardize post‑event outbound follow‑up across regions with clean pipeline measurement
• Partner with Legal and Mar Tech to enforce consent, opt‑out, and send governance controls
• Define funnel metrics, attribution logic, and SSOT alignment across inbound and outbound
• Ensure reporting reliability and consistent KPI definitions across regions
• Prevent duplicate creation at source and strengthen data quality pipelines
• Translate business workflows into engineering‑ready specs including PRDs, epics, stories, and non‑functional requirements
• Operate as primary liaison between engineering and business partners
• Drive alignment across Marketing, Sales Dev, Data, and Apps
• Track sprint health, velocity, risk, and incremental value delivery
• Lead change management and publish clear inspection dashboards and readouts
• Authorize PRDs and one‑pagers with clear scope, success metrics, and acceptance criteria

Hybrid: Employee divides their time between in‑office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be a weekly in‑office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job.…