Program Manager Technology, Software Asset Management; Remote
Remote / Online - Candidates ideally in
Scranton, Lackawanna County, Pennsylvania, 18512, USA
Listed on 2026-03-09
Scranton, Lackawanna County, Pennsylvania, 18512, USA
Listing for:
Nordstrom
Remote/Work from Home
position Listed on 2026-03-09
Job specializations:
-
IT/Tech
IT Business Analyst, IT Support, IT Consultant, IT Project Manager
Job Description & How to Apply Below
Employer Industry: Retail Technology
Why consider this job opportunity- Salary up to $162,500 annually, depending on location and experience
- Performance-based incentives/bonuses available
- Comprehensive benefits package including medical, vision, dental, life insurance, and retirement plans
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Flexibility to work remotely
- Support SAM program operations by maintaining project plans, remediation trackers, and documentation for workflows and processes
- Assist with governance activities by gathering entitlement and deployment data and preparing draft Effective License Position inputs
- Analyze software usage and entitlement data to identify insights that strengthen audit responses and clarify vendor claims
- Manage and resolve tickets in the Service Now queue while maintaining a customer-focused mindset
- Collaborate with cross-functional partners to collect information and drive follow-ups to completion
- 3+ years of experience in program management and project execution
- 3+ years in ITAM/SAM operations, IAITAM certification preferred
- Proficiency in Microsoft Excel and comfortable working with large, complex datasets
- Strong organizational skills and attention to detail
- Foundational understanding of IT asset management principles and software licensing terminology
- Proficiency with Flex Net Manager Suite (FNMS) / Flexera One, Service Now, JIRA, Coupa, or Microsoft 365 tools
- Comfortable using AI-powered productivity tools to enhance work quality and accuracy
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