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Program Manager Technology, Software Asset Management; Remote

Remote / Online - Candidates ideally in
Scranton, Lackawanna County, Pennsylvania, 18512, USA
Listing for: Nordstrom
Remote/Work from Home position
Listed on 2026-03-09
Job specializations:
  • IT/Tech
    IT Business Analyst, IT Support, IT Consultant, IT Project Manager
Salary/Wage Range or Industry Benchmark: 162500 USD Yearly USD 162500.00 YEAR
Job Description & How to Apply Below
Position: Program Manager Technology, Software Asset Management (Remote)

Employer Industry: Retail Technology

Why consider this job opportunity
  • Salary up to $162,500 annually, depending on location and experience
  • Performance-based incentives/bonuses available
  • Comprehensive benefits package including medical, vision, dental, life insurance, and retirement plans
  • Opportunity for career advancement and growth within the organization
  • Supportive and collaborative work environment
  • Flexibility to work remotely
What to Expect (Job Responsibilities)
  • Support SAM program operations by maintaining project plans, remediation trackers, and documentation for workflows and processes
  • Assist with governance activities by gathering entitlement and deployment data and preparing draft Effective License Position inputs
  • Analyze software usage and entitlement data to identify insights that strengthen audit responses and clarify vendor claims
  • Manage and resolve tickets in the Service Now queue while maintaining a customer-focused mindset
  • Collaborate with cross-functional partners to collect information and drive follow-ups to completion
What is Required (Qualifications)
  • 3+ years of experience in program management and project execution
  • 3+ years in ITAM/SAM operations, IAITAM certification preferred
  • Proficiency in Microsoft Excel and comfortable working with large, complex datasets
  • Strong organizational skills and attention to detail
  • Foundational understanding of IT asset management principles and software licensing terminology
How to Stand Out (Preferred Qualifications)
  • Proficiency with Flex Net Manager Suite (FNMS) / Flexera One, Service Now, JIRA, Coupa, or Microsoft 365 tools
  • Comfortable using AI-powered productivity tools to enhance work quality and accuracy
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