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AI-First Architect Lead; Remote
Remote / Online - Candidates ideally in
Parker, Douglas County, Colorado, 80138, USA
Listed on 2026-03-09
Parker, Douglas County, Colorado, 80138, USA
Listing for:
Puffy
Remote/Work from Home
position Listed on 2026-03-09
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
A top US mattress brand is seeking a Customer Support Tech Manager to lead the integration of AI into customer support systems. You will design workflows that improve efficiency and train agents to adopt AI technologies. The ideal candidate has at least 5 years of experience in a customer support or operations role, with deep expertise in Zendesk and AI-driven solutions.
This remote position offers flexibility and a chance to shape the future of support in a fast-paced environment.
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