DoD Secret - eMASS System Administrator & RMF SME Security Clearance

Position: DoD Secret - eMASS System Administrator & RMF SME with Security Clearance
Title:

DoD Secret - eMASS System Administrator & RMF SME Program

Summary:

K 's Mission Engineering Division delivers complex technical solutions and expert support to the U.S. Department of War, specializing in modeling and simulation, cyber transformation, air vehicle mission integration, and lifecycle support. As a trusted partner with a proven history in mission technology, K  collaborates closely with clients to develop innovative and effective solutions. With a strong ethical framework, K  prioritizes data security, privacy, and responsible information management to ensure mission success.

Job Summary:

K  has an immediate opening for a skilled eMASS and RMF professional to join a team providing critical cybersecurity support to the Defense Health Agency (DHA). The successful candidate will work across both NIPR and SIPR networks to support the DHA's cybersecurity mission. The eMASS System Administrator provides frontline operational and administrative support for the Defense Health Agency's Enterprise Mission Assurance Support Service (eMASS) on its NIPR and SIPR instances.

This role is responsible for managing the full lifecycle of user support requests, maintaining data integrity across both networks, administering user accounts, and ensuring adherence to established procedures.

Roles and Responsibilities:

* Serve as the primary point of contact for user inquiries, providing Tier 1/2 troubleshooting for eMASS functionality and managing access control for system records.

* Process all user account lifecycle actions, including new account creation, modifications, reactivations, and periodic inactive account scrubs.

* Manage the full lifecycle of support tickets, including triage, assignment, documenting all troubleshooting steps, communications, and resolution.

* Maintain and update content on the DHA eMASS SharePoint Portal.

* Adhere to, maintain, and contribute to the continuous improvement of the team's Standard Operating Procedures (SOPs) and other DHA CS-related guidance.

* Serve as a senior team member and act as Team Lead as required, providing team oversight and advising leadership and documenting RMF processes and eMASS best practices.

* Develop, update, and/or review RMF Develop, update, and/or review RMF documentation.

* Participate in and lead recurring team and stakeholder meetings, providing status updates and preparing briefing materials as required.

* Direct hands-on experience using or administering the eMASS platform is highly desirable.

* Proficiency with help desk ticketing systems (e.g., Service Now, Jira, SharePoint).

* Experience leveraging the Microsoft Power Platform, including SharePoint Online site configuration, workflow development, and Power BI dashboard creation is desired.

* Strong understanding of DoD Cybersecurity and RMF concepts and processes.

* Demonstrated experience creating, contributing to, and maintaining technical process documentation, such as policies, procedures, and process guides, is required.

* Excellent written and verbal communication skills, with a proven ability to explain technical details to both technical and non-technical audiences.

* Strong problem-solving and analytical skills, with the ability to work independently and as part of a collaborative team.

* Excellent customer service and organization skills

* Excellent oral and written communication skills

Basic Qualifications:

* Bachelor's Degree and ten (10) years of experience with Cybersecurity / Information Technology, or in lieu of degree, eighteen (18) years of hands-on experience with Cybersecurity / Information Technology.

* Experience with the DoD eMASS platform, Assets, POA&Ms, and Workflows modules

* Demonstrated experience with Risk Management Framework

* Experience working within DoD (experience under DHA a plus)

* Active DoD Secret security clearance

* DoD 8570/8140-compliant

Preferred Qualifications:

* Direct hands-on experience using or administering the eMASS platform is highly desirable.

* Proficiency with help desk ticketing systems (e.g., Service Now, Jira, SharePoint).

* Experience leveraging the Microsoft Power Platform, including SharePoint Online site configuration, workflow development, and Power BI dashboard creation is desired.

* Experience working under DHA

* Familiar with vulnerability scans (e.g., Tenable ACAS/Nessus and DISA STIG)

* Experience in RMF policy development, process improvement, and strategy implementation

* Knowledge of Continuous Monitoring and Risk Scoring (CMRS)

* Knowledge in one or more of the following technologies:
Excel, SharePoint Online, Power Automate

Work Location:

Note:

This position is remote position, but the candidate must align with core EST business hours for team collaboration and be able to travel to a military installation as required by the customer and project leads. Compensation: $ - $. The salary range posted is based on the national average. The offered rate will be based on the selected candidate's location, knowledge, skills, abilities, and/or experience, contract…