Senior Software Asset Management Consultant

Senior Software Asset Management Consultant

Hybrid Toronto opportunity to play a pivotal role in enterprise Software Asset Governance and regulatory compliance. Design and enhance OSFI-aligned risk frameworks, elevate audit and control maturity, and optimize Service Now SAM Pro and CMDB data integrity in a complex, high-impact financial environment.

What is in it for you:

• Salaried: $65-70 per hour.

• Incorporated Business Rate: $78-83 per hour.

• 3-month contract with the potential for permanent employment.

• Full-time position: 37.50 hours per week.

• In-office presence required from Tuesday to Thursday.

• Remote work available on Mondays and Fridays.

Responsibilities:

• Design, implement, and continuously enhance an enterprise Software Risk & Governance Framework aligned with internal Standards 031 and OSFI regulatory expectations (B-13, B-10, E-21).

• Define and formalize governance structures including executive accountability, risk ownership, escalation paths, and reporting models.

• Establish and execute compliance monitoring processes, including periodic reviews, evidence collection, and regulatory reporting.

• Coordinate and support internal and external audits related to cybersecurity, technology governance, and software risk management.

• Oversee software asset governance within Service Now SAM Pro, including license validation, entitlement reconciliation, and lifecycle risk management (EOL/EOS).

• Ensure CMDB data integrity through CI validation, relationship mapping, and controls supporting audit and risk reporting.

• Collaborate with Cybersecurity, Risk, Finance, and Procurement to integrate vulnerability management, incident reporting, and regulatory controls into governance processes.

• Develop executive dashboards and risk reporting to track control maturity, remediation activities, and key risk indicators for senior leadership.

• Support project coordination and cross-functional initiatives related to software governance and asset management.

What you will need to succeed:

• Bachelor’s degree in Information Technology, Cybersecurity, Risk Management, or related field.

• Certified Scrum Master (CSM);
Certified Scrum Product Owner (CSPO);
Certified Software Asset Manager (CSAM) – in progress;
Cloud certification – in progress.

• 3–7 years of experience in IT Asset Management (ITAM), Software Asset Management (SAM), technology risk, or software governance within regulated enterprise environments.

• Strong hands-on expertise with Service Now ITAM/SAM Pro, including CMDB governance, entitlement management, and lifecycle controls.

• Proven experience supporting audit readiness, software compliance initiatives, and regulatory reporting; experience developing and supporting governance frameworks, policies, and internal control processes.

• Experience managing large software portfolios in complex enterprise environments; vendor contract review and entitlement validation experience.

• Strong business analysis skills including requirements gathering, workflow mapping, and process optimization; project coordination experience within Agile environments.

• Experience building executive dashboards and compliance reporting using Power BI and data analytics tools (SQL, basic Python).

• Strong stakeholder engagement and cross-functional collaboration skills.

Why Recruit Action?

Recruit Action (agency permit: AP-2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.

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