Enterprise Specialist

Enterprise Services Specialist

📍

Location:

Atlanta, GA (office in Norcross) | 💼 Core Services Team | 🕒 Full-Time

We’re looking for a client-focused, technically skilled, and adaptable professional to join our Enterprise Services Team  an Enterprise Services Specialist, you’ll serve as a key advisor throughout the survey, installation, and training phases of enterprise‑scale deployments. You’ll work cross‑functionally with clients, contractors, and internal teams to ensure seamless onboarding, provide technical guidance, and deliver a consistently excellent experience.

• Coordinate site readiness, installation, and training efforts
• Support technicians and partners remotely during implementation
• Conduct client training and ensure readiness for first‑time use
• Document, communicate, and resolve project issues
• Contribute to playbooks and internal service standards

• Strong communication and organizational skills
• Technical know‑how (hardware, software, networks)
• A client‑first mindset and attention to detail
• The ability to adapt quickly in dynamic environments
• Intellectual curiosity about the nuts and bolts of access control, networks, and hardware systems. You thrive on learning new things.
• A passion for quality and problem‑solving

• Customer satisfaction
• Timely project execution
• Clear and effective commitments

At SALTO, we value integrity, agility, and collaboration. If you thrive in fast‑paced environments and want to make an impact on enterprise service delivery, we want to meet you.

Salto is a leading global access solutions provider, part of the SALTO WECOSYSTEM. We develop pioneering facility access, identity management, and electronic locking technology that ensures seamless, reliable, and secure experiences. Through close customer relationships and innovative solutions, our global team of experts create timeless and meaningful products that positively impact people and planet.