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Technical Support HelpDesk/Support

Remote CX Manager: Onboard, Drive Adoption, Delight Districts

Remote / Online - Candidates ideally in
Boston, Suffolk County, Massachusetts, 02298, USA
Listing for: BusRight
Remote/Work from Home position
Listed on 2026-03-08
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A growing transportation tech company is seeking a Customer Experience Manager to enhance customer satisfaction and product usage. The role involves building relationships with transportation stakeholders, leading trainings, and managing onboarding processes. Ideal candidates have experience in customer success or support, excellent communication skills, and are detail-oriented. This mainly remote position may require occasional travel within the continental U.S. Compensations include salary and equity in a mission-driven startup.
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