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Remote IT Service Desk Engineer - Incident & Lead

Remote / Online - Candidates ideally in
Concord, Merrimack County, New Hampshire, 03306, USA
Listing for: Cognizant
Remote/Work from Home position
Listed on 2026-03-08
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Systems Administrator, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 63000 - 70000 USD Yearly USD 63000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: Remote IT Service Desk Engineer - Incident & Knowledge Lead
A leading IT services firm is seeking a Service Desk Support Engineer to provide high-quality technical support remotely. Responsibilities include managing incidents, troubleshooting technical issues, and coordinating with teams to ensure SLAs are met. The ideal candidate will hold a Bachelor's degree and possess 4+ years of experience in a technical support environment.

This role offers a salary range of $63,000 to $70,000, along with comprehensive benefits including medical insurance and paid time off.
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