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Remote Helpdesk Technician - First Line IT Support

Remote / Online - Candidates ideally in
Kansas, USA
Listing for: Pomeroy
Remote/Work from Home position
Listed on 2026-03-08
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support, IT Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading technology company is looking for a Help Desk Technician, Level 1 to provide 1st level remote support to end users. This role includes responding to inbound incident requests, providing technical support for Windows systems, and troubleshooting various hardware issues. Ideal candidates should have a technical school degree and 1-2 years of help desk experience. Strong customer service skills and technical knowledge are essential as well as effective communication abilities.

Flexibility and problem-solving skills are necessary for this fast-paced environment.
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