Remote Help Desk Engineer - Jira/GitLab & Cloud
Remote / Online - Candidates ideally in
New York, USA
Listed on 2026-03-08
New York, USA
Listing for:
Second-61
Remote/Work from Home
position Listed on 2026-03-08
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
A leading IT services company is seeking a Help Desk Support Engineer to provide technical support for various IT management tools including JIRA and Git Lab. This role involves troubleshooting software issues, assisting users with cloud-based applications, and maintaining documentation of support cases. The position is remote and requires an associate's degree in IT or relevant experience. Ideal candidates possess strong customer service and documentation skills, with familiarity in enterprise IT tools.
Employers consider all qualified applicants without bias.
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