Remote IT Service Desk Engineer - Incident & Lead
Remote / Online - Candidates ideally in
Lansing, Ingham County, Michigan, 48900, USA
Listed on 2026-03-08
Lansing, Ingham County, Michigan, 48900, USA
Listing for:
Cognizant
Remote/Work from Home
position Listed on 2026-03-08
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
A leading technology firm is seeking a Service Desk Support Engineer to provide high-quality technical support. This remote role involves managing incidents and ensuring adherence to SLAs while collaborating with resolver groups. The ideal candidate has a strong ITIL background, significant experience in technical support, and excellent communication skills. With competitive salary and generous benefits, this position is designed for those aiming for a professional growth in a fast-paced technical environment.
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