Remote IT Service Desk Engineer - Incident & Lead
Remote / Online - Candidates ideally in
Atlanta, Fulton County, Georgia, 30383, USA
Listed on 2026-03-08
Atlanta, Fulton County, Georgia, 30383, USA
Listing for:
Cognizant
Remote/Work from Home
position Listed on 2026-03-08
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
A leading tech firm is seeking a Service Desk Support Engineer to provide high-quality technical support remotely. Responsibilities include managing incidents and service requests, troubleshooting technical issues, and maintaining knowledge management practices. The ideal candidate will have at least 4 years of experience in a technical support environment, a strong understanding of ITIL processes, and a Bachelor’s degree in a related field.
This position offers competitive salary and benefits including medical insurance and paid time off.
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