Remote IT Service Desk Engineer - Incident & Lead
Remote / Online - Candidates ideally in
Des Moines, Polk County, Iowa, 50319, USA
Listed on 2026-03-08
Des Moines, Polk County, Iowa, 50319, USA
Listing for:
Cognizant
Remote/Work from Home
position Listed on 2026-03-08
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
A leading IT services provider is seeking a Service Desk Support Engineer to provide high-quality technical support remotely. This role involves managing incidents, troubleshooting issues, and adhering to compliance protocols while delivering top-tier customer service. Required qualifications include a bachelor's degree in IT or a related field, strong ITIL knowledge, and over 4 years of experience in technical support. This position offers an annual salary between $63,000 to $70,000, along with benefits like medical insurance and paid leave.
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