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Remote IT Service Desk Engineer - Incident & Lead

Remote / Online - Candidates ideally in
Santa Fe, Santa Fe County, New Mexico, 87503, USA
Listing for: Cognizant
Remote/Work from Home position
Listed on 2026-03-08
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Systems Administrator, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Remote IT Service Desk Engineer - Incident & Knowledge Lead
A leading technology services company is looking for a Service Desk Support Engineer to provide high-quality technical support in a remote setting. The role includes managing incidents, troubleshooting technical issues, and supporting continuous service improvement. Candidates should have 4+ years of experience in technical support, a strong understanding of ITIL processes, and excellent communication skills. This position offers competitive compensation and benefits, including medical insurance and a 401(k) plan.
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