Technology Specialist; South East

Location Central Office - Home Based

United Learning is a large, and growing, group of schools aiming to offer a life changing education to children and young people across England. Central Office staff work closely with schools, offering a wealth of expertise to underpin schools' own knowledge. Our specialist departments, including HR, finance, technology, strategy and performance, estates, and marketing, work alongside dedicated school improvement teams. By joining us, you will provide ongoing support to schools, ultimately improving the outcomes of our pupils.

United Learning is committed to safeguarding and promoting the welfare of all children and young people and expects all staff and volunteers to share this commitment. All positions are subject to an Enhanced Disclosure and Barring check from the Disclosure and Barring Service (DBS) and shortlisted candidates will be subject to an online check. We always appoint on merit, and we are open to discussing flexible working options.

United Learning is committed to creating and sustaining a diverse and inclusive workforce. We welcome applications from individuals of all backgrounds who share our commitment to diversity, equity, and inclusion.

We are seeking a highly adaptable Technology Specialist with exceptional technical problem-solving skills. The ideal candidate will be confident working independently, take ownership of projects, and communicate effectively with educational professionals at all levels.

• Project Implementation:
  Support local IT teams in delivering technically challenging, medium-scale projects, including procurement and rollout of IT systems.
• Technical Audits:
  Conduct audits of key IT systems and processes, identifying risks and opportunities to enhance school operations.
• Problem Solving:
  Challenge and advise local IT and school management to implement effective solutions for identified issues.
• IT Estate Planning:
  Contribute to IT estate refresh planning, supporting schools to budget and plan for an effective technology infrastructure.
• Training and Development:
  Provide guidance and training to local IT staff, helping to build capacity and capability.
• Crisis Management:
  Offer short-term specialist support during IT incidents or crises, ensuring minimal disruption to school operations.

• Proven experience in an IT support or technical role; experience in a school or educational context is desirable but not essential.
• Strong technical problem-solving skills and the ability to work autonomously.
• Excellent communication skills, able to convey complex technical concepts to non-technical stakeholders.

This is a field-based role, supporting schools’ local IT teams with projects, audits, and problem-solving. You will work as part of a team of six field-based specialists covering South East England, including Kent, Surrey, East Sussex, West Sussex, and Greater London (southern). National projects may also be included depending on skill set. The postholder can be based anywhere that effectively serves this region.

• Contributory pension scheme.
• 26 days holiday
• Occupational sick pay, protecting you and your family.
• Competitive maternity, paternity, and adoption benefits.
• Group Life Insurance Scheme
• Westfield Health cash plan and extensive range of employee benefits for eligible staff
• Continuous Professional Development options that will be tailored to your needs.
• A supportive team across the country.
• We are open to requests for flexible working; and we encourage open and regular conversations about work-life balance.

Your application should explain your suitability for the Technology Specialist role described above and in the Job Description, in terms of your technical knowledge and experience and your ability to work with and through others.

Please note we reserve the right to close this vacancy early should we receive a large volume of applications.

If you are applying internally, please apply via your ESS account (Internal Vacancies page). You will be required to submit a personal statement with a summary of your experience that make you suitable for this role. There is a character limit of 4000-character limit (roughly one and a half to two sides of A4).