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Remote IT Service Desk Engineer - Incident & Lead

Remote / Online - Candidates ideally in
Denver, Denver County, Colorado, 80285, USA
Listing for: Cognizant
Remote/Work from Home position
Listed on 2026-03-07
Job specializations:
  • IT/Tech
    Technical Support, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 63000 - 70000 USD Yearly USD 63000.00 70000.00 YEAR
Job Description & How to Apply Below
Position: Remote IT Service Desk Engineer - Incident & Knowledge Lead
A leading technology services company is seeking a Service Desk Support Engineer to provide high-quality technical assistance remotely. The successful candidate will manage incident and request processes while adhering to customer SLAs and security protocols. Key qualifications include strong ITIL knowledge, experience with ticketing tools, and a Bachelor's degree in a related field.

This role offers a salary between $63,000 and $70,000 and comprehensive benefits including medical insurance and a 401(k) plan.
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