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IT Support Technical Support Systems Administrator HelpDesk/Support

Remote IT Service Desk Engineer

Remote / Online - Candidates ideally in
Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Cognizant
Remote/Work from Home position
Listed on 2026-03-07
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Systems Administrator, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 63000 - 70000 USD Yearly USD 63000.00 70000.00 YEAR
Job Description & How to Apply Below
A leading IT services company seeks a Service Desk Support Engineer to provide remote technical support. Responsibilities include managing incidents, troubleshooting issues, and maintaining compliance with service management protocols. Candidates should have extensive knowledge of ITIL processes and experience with ticketing tools like Service Now. An ideal applicant has a degree in IT and at least 4 years in a technical support role, showcasing excellent communication skills and a customer-centric approach.

Salary ranges from $63,000 to $70,000 annually, along with comprehensive benefits.
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