Remote IT Service Desk Engineer - Incident & Lead
Remote / Online - Candidates ideally in
Topeka, Shawnee County, Kansas, 66652, USA
Listed on 2026-03-07
Topeka, Shawnee County, Kansas, 66652, USA
Listing for:
Cognizant
Remote/Work from Home
position Listed on 2026-03-07
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
A leading technology solutions provider is seeking a Service Desk Support Engineer to manage end-to-end incident management and provide high-quality technical support in a remote setting. The ideal candidate will have over 4 years of experience in technical support, strong ITIL knowledge, and expertise with ticketing tools like Service Now and Jira. Responsibilities include troubleshooting technical issues, coordinating with various teams for resolution, and maintaining knowledge documentation.
Competitive salary and comprehensive benefits are offered.
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