Remote IT Service Desk Engineer - Incident & Lead
Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83708, USA
Listed on 2026-03-07
Boise, Ada County, Idaho, 83708, USA
Listing for:
Cognizant
Remote/Work from Home
position Listed on 2026-03-07
Job specializations:
-
IT/Tech
IT Support, Technical Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
A leading IT services firm is seeking a Service Desk Support Engineer to provide high-quality technical support. This remote role involves managing incidents, troubleshooting technical issues, and ensuring compliance with customer SLAs. The ideal candidate should have a Bachelor's degree in IT or a related field, solid experience in technical support, and familiarity with ITIL processes and ticketing tools. The position offers an annual salary between $63,000 and $70,000 and various benefits, including health insurance and a 401(k) plan.
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