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Service Desk Careers: Hybrid/Remote in NY
Remote / Online - Candidates ideally in
City of Albany, Albany, Albany County, New York, 12201, USA
Listed on 2026-03-06
City of Albany, Albany, Albany County, New York, 12201, USA
Listing for:
New York State Technology Enterprise Corporation (NYSTEC)
Full Time, Remote/Work from Home
position Listed on 2026-03-06
Job specializations:
-
IT/Tech
HelpDesk/Support
Job Description & How to Apply Below
A nonprofit technology consulting organization based in Albany is seeking service desk professionals at all levels to provide IT support. Candidates will troubleshoot issues, manage user requests, and maintain documentation in a fast-paced environment. Responsibilities include responding to inquiries, diagnosing hardware and software issues, and managing user permissions. Ideal candidates should possess strong communication skills, technical experience, and proficiency in Microsoft applications.
Opportunities for remote work may be available.
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