Sr. Technical Writer

As a Senior Technical Writer at vCluster, you aren't just writing manuals; you are architecting our product's "Golden Path." In this role, you will be a key contributor to our user's success by building a world-class documentation experience that scales as we define the Kubernetes virtualization category.

• Documentation Architecture & Strategy: Own the ultimate outcome: a cohesive, intuitive, and high-impact documentation ecosystem. You will operate as the "Product Manager" for our docs—moving beyond simple task-writing to design a scalable content strategy that guides users from open-source curiosity to enterprise mastery.

• Framework Mastery: Implement industry-standard structures like the Diátaxis framework
  . You will bring order to complexity by clearly separating conceptual guides, tutorials, how-tos, and reference material, ensuring every developer finds exactly what they need in seconds.

• The "Golden Path" Onboarding: Lead the consolidation of our onboarding journeys. You will transform our current landscape (spanning 6 different paths) into a singular, high-velocity "Golden Path" that ensures a "Wow" experience for every engineer's first cluster deployment.

• Cross-Functional Engineering: Partner closely with Dev Rel, Engineering, and Product to build strong feedback loops and documentation testing. You’ll establish the contribution guidelines that allow our entire technical team to contribute to a state-of-the-art internal knowledge base.

• Disciplined Execution: Manage the lifecycle of versioned, open-source, and platform documentation with a "value over volume" mentality—ensuring our docs are as robust and reliable as the code they describe.

• Experience: You have 5+ years in Technical Writing or Developer Documentation, ideally within a high-growth startup where you were the first dedicated hire or played a pivotal role in scaling a doc function.

• Kubernetes Fluency: You have deep, hands-on experience with K8s environments and complex infrastructure (Networking, API Gateways, Bare Metal). You speak "Cloud Native" as a first language.

• Cognitive Flexibility: You are an open-minded professional—willing to abandon legacy documentation habits when presented with data-driven evidence of how modern developers actually consume information.

• Strategic Thinking: You don't just follow a style guide; you anticipate friction points in the user journey and identify complex architectural challenges with innovative content solutions.

• Analytical Prowess: A background in using documentation analytics and user feedback loops to track "Time to Hello World" and overall organizational health.

• Unified Documentation Expertise: Experience bridging the gap between open-source community docs and commercial enterprise platforms.

• Modern Tech Mindset: You thrive in environments that reject "manual" static pages and prefer a modern docs-as-code stack where you can solve discovery problems through automation and AI-driven internal knowledge bases.

We are a venture-backed tech startup striving to be the leading force in enabling platform engineers. We raised +$30M from top-tier VCs such as Khosla Ventures (first investor in OpenAI, Git Lab, Stripe, Doordash) and are in a hyper-growth phase looking for motivated people to complement our team. Our headquarters are in San Francisco (Salesforce Tower), but our team is distributed around the globe and we have a remote-first work culture
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We're the company behind vCluster, an open-source technology for virtualizing Kubernetes (+10k Git Hub stars). Open source is part of our DNA.

The adoption of our commercial product based on vCluster has grown extremely fast (multi-million dollar revenue) and our customer base includes some of the biggest companies in the world, including 6 Global Fortune 500 companies as well as some of the fastest-growing tech unicorns.

We offer the following benefits:

• Competitive Salary
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  We offer a competitive compensation package, including equity.

• Platinum-Level Insurance
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  Health, dental, vision, and life Insurance, including plans for you and eligible dependents (benefits vary…