IT Technician; Entry-Level

Description

Launch Your IT Career in a Premier Enterprise Environment. Are you a recent or upcoming graduate in Computer Science or Information Technology? Horseshoe Bay Resort is seeking a motivated Entry‑Level IT Technician to join our team. This role is specifically designed for early‑career professionals looking to gain hands‑on experience and mentorship within a sophisticated hospitality infrastructure. We provide the training and exposure to enterprise‑level systems;

you provide the curiosity, reliability, and professional drive.

Location:

Horseshoe Bay, Texas (On‑Site Only)

Compensation: $20.00 per hour.

Schedule:

Thursday – Tuesday | 11:00 AM – 9:00 PM (Includes Weekends & Major Holidays)

• On‑Site Requirement:
  This is a 100% local, on‑site role in Horseshoe Bay, TX. No relocation assistance or remote work options are available.
• Hospitality
  
  Schedule:
  
  Due to the nature of our industry, this position requires a non‑traditional schedule, including weekends and mandatory availability for all major holidays.
• Career Stage:
  This is an entry‑level position ($20/hr). It is ideally suited for those with 0–2 years of experience seeking a clear path toward IT Administration.

• Technical Support:
  Resolve hardware and software issues for desktops, laptops, printers, POS terminals, and mobile devices.
• Hospitality Systems:
  Support specialized technology, including Point of Sale (POS) and Property Management Systems (PMS).
• Infrastructure & Networking:
  Diagnose basic connectivity issues, assist with structured cabling, and help organize equipment racks.
• User Administration:
  Manage account setups, password resets, and permissions within Active Directory and Microsoft 365.
• Deployment & Maintenance:
  Install and configure new workstations and peripherals; perform preventative maintenance to minimize downtime.
• Onboarding:
  Prepare equipment and accounts for new associates to ensure a seamless first‑day experience.

• Performance Under Pressure:
  Ability to maintain high performance standards and professional composure under high‑pressure, time‑sensitive conditions.
• Physical Capacity:
  Ability to lift and maneuver IT equipment up to 25 lbs regularly and up to 50 lbs occasionally.
• Collaboration:
  
  A strong collaborative mindset to work effectively within a cross‑functional, enterprise‑team environment.

• Education:
  
  Degree in Computer Science, IT, or a related technical field (completed or in progress).
• Experience:
  
  0–2 years of technical experience; a strong desire to learn and grow long‑term is essential.
• Skills:
  
  Natural problem‑solving ability with a "tech‑savvy" mindset and strong work ethic.
• Reliability:
  Proven track record of punctuality and dependability.

• Health & Wellness:
  Medical, Dental, and Vision insurance;
  Long/Short‑Term Disability, Critical Illness, and Accident coverage.
• Financial Security: 401(k) retirement plan with employer matching.
• Resort Perks:
  Limited access to championship golf courses and amenities; significant retail and dining discounts.
• Travel:
  Discounted rates at over 100 Crescent Hotels & Resorts properties nationwide.
• Career Growth:
  Scheduled performance reviews, merit‑based increases, and access to our Manager in Training (MIT) program.
• Support Services:
  Associate housing and shuttle options (seasonal/remote), weekly meal subsidies, and regular associate appreciation events.

• Education:
  
  Associates (Preferred)
• High School:
  Required

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.