Technology Service Specialist; Trust &Agency Services- Assistant Vice President

Position Overview

Job Title:
Technology Service Specialist

Location:
Cary, US

Corporate

Title:

Assistant Vice President

In short – an essential part of Deutsche Bank’s technology solution, developing applications for key business areas. Our Technologists drive Cloud, Cyber and business technology strategy while transforming it within a robust, hands‑on engineering culture. Learning is a key element of our people strategy, and we have a variety of options for you to develop professionally. Our approach to the future of work champions flexibility and is rooted in the understanding that there have been dramatic shifts in the ways we work.

Trust & Agency Services (TAS) is a key Corporate Bank segment providing trustee, agency, escrow, and related services to global clients. It supports a wide range of products, from complex securitizations and project finance to standard notes and commercial paper. TAS also leverages advanced AI to manage one of the largest mortgage document repositories. In addition, it administers cross‑border equity structures such as American and Global Depositary Receipts.

In this role, you oversee the quality and control of production changes for the Corporate Bank application portfolio, ensuring safe and efficient delivery with minimal disruption.

• A diverse and inclusive environment that embraces change, innovation, and collaboration.
• A hybrid working model, allowing for in‑office / work from home flexibility, generous vacation, personal and volunteer days.
• Employee Resource Groups support an inclusive workplace for everyone and promote community engagement.
• Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits.
• Educational resources, matching gift, and volunteer programs.

• Drive Change Advisory Board meetings effectively for TAS applications.
• Continuously analyze change‑related production issues and feed bug fixes into the application backlog for future sprints and releases.
• As a key member of the CB Change team, provide updates, highlighting any risks and concerns to relevant stakeholders.
• Actively monitor for and seek opportunities, new methods, trends, capabilities and products to advance the organization.
• Maintain knowledge of specific specialisms, provide detailed advice regarding the application and execute specialized tasks.
• Own the process of tracking manual tasks and identifying means of automation, employing both strategic and short‑term tactical automation means.

• Bachelor’s Degree or equivalent required.
• Demonstrated proficiency in managing large and complex data sets efficiently.
• Strong communication skills and the ability to articulate changes, risks, and decisions clearly to diverse stakeholders.
• Comfortable with challenge and conflict while driving for desired outcomes.
• Experience in change (Release Management and Change Management) and Service‑Now knowledge.

• Previous CAB manager experience in a complex environment.
• Experience in IT in large corporate environments, specifically in controlled production environments or in the Financial Services sector.
• Strong knowledge of IT infrastructure:
  Unix/Linux, Solaris, JAVA, PERL, Python, Power Shell, Bash, Ansible, Control‑M, Message Queue (MQ), Kafka, Informatica, Oracle, MSSQL, etc