IT Desktop Analyst

IT Desktop Analyst – UK Visa Sponsorship Available. Explore UK IT Jobs 2026 with visa sponsorship, excellent university benefits, career growth, and cutting-edge IT support experience. Apply now.

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If you have a Skilled Worker visa, you may be able to get a visa for this job. If the successful candidate needs visa sponsorship, they will additionally need to meet a number of individual standards set by the Home Office. If the job is part-time, this could potentially affect who is eligible.

Before submitting, applicants should think about whether they might be able to get a visa sponsorship on their own. The Government website has more information about who can apply.

The IT Desktop Analyst will give students and staff at the University quick and professional technical help for a wide range of IT and digital media services. You will diagnose and fix technological problems according to service level agreements. You will also help staff with their devices and computer labs, troubleshoot questions about software, hardware, printers, and infrastructure, and provide AV and event assistance when needed.

The job also includes setting up and keeping up IT equipment, such as specialised hardware and software used in schools and research labs.

HND level or the same, or have both relevant and useful job experience.

Focused on customer service.

A basic understanding of IT and AV technologies used in a classroom setting.

Good at using Windows, M365 apps, and Mac OS.

Experience helping consumers over the phone, by email, and through instant messaging.

Previous experience with incident management systems and fixing tickets.

An understanding of the laws that govern IT. They will know about and follow the Health and Safety policy to make sure that equipment is delivered and kept in good condition.

Proof of ongoing professional growth.

University of the West of Scotland is one of the biggest and most exciting modern universities in Scotland. UWS is a major player in creating new information and ideas around the world, and it is also a top provider of undergraduate, graduate, and research degree education. This is because we have campuses all over the country and one in London. Our degrees give students a life-changing experience and give them the graduate skills that employers want most.

These abilities will help them succeed in top industries, sectors, and organisations around the world.

We give our students and staff the chance to enjoy studying, teaching, research, and innovation by offering cutting-edge courses, current teaching methods, and real-world information. They may then use what they learn to help others.

Times Higher Education has officially included UWS in the top 200 universities in the world that are less than 50 years old (2024 Young University Rankings).

The professional services teams at UWS are the backbone of the organization. They come up with strong and creative solutions to help with all the work that goes on in learning and teaching, research and innovation. You will be part of a supportive and devoted team that plays a significant role in a variety of tasks that will help us achieve our goal of producing world-class research and graduates who will create, shape, and construct a new future.

Our five locations provide a caring and supportive atmosphere for our staff, as well as a competitive benefits package that includes:

You get 24 days off each year, plus 12 more days off for public and academic holidays.

A day off on your birthday

Defined benefit contribution pension plan that includes death benefits for employees who die while working for the company

A flexible way to work and balance work and life

3,500 stores provide an employee discount program.

Fitness centers on all of our campuses

Access to a variety of health and wellness resources, such as occupational…