CRM Solutions Lead - QTC Processes

CRM Solutions Lead – QTC Processes

Join to apply for the CRM Solutions Lead – QTC Processes role at Lansweeper

Department: Operations:
Quote-to-Cash & Financial Applications

Location: Remote (EMEA, LATAM, NORAM)

We’re looking for a CRM Solutions Lead – QTC Processes to drive the maturity and optimization of Lansweeper’s global Salesforce and Quote‑to‑Cash (QTC) landscape. This hybrid role blends hands‑on Salesforce development (80%) with solution design and architecture ownership (20%), contributing directly to our Digital Sales, Renewals, and Fin Ops initiatives. You’ll play a critical part in defining and evolving our CRM backbone, ensuring process efficiency, system scalability, and a seamless customer and internal user experience.

• Design, develop, and maintain scalable Salesforce solutions aligned with Lansweeper's digital sales and renewal architecture.
• Support and optimize end‑to‑end QTC flows including lead management, quoting, subscription management, billing, and financial synchronization CRM solutions.
• Collaborate with Finance, Sales, Revenue Operations, and Integration teams to ensure smooth process handoffs across systems.
• Participate actively in digital transformation projects, contributing to both architectural discussions and hands‑on technical delivery.
• Identify opportunities for automation, simplification, and process standardization across CRM and QTC ecosystems.
• Oversee day‑to‑day Salesforce operations (BAU), ensuring stability, data integrity, and user enablement.
• Document and communicate system designs, data flows, and best practices while mentoring team members to strengthen CRM capabilities.

• 4–6 years of hands‑on Salesforce development experience (Apex, Flows, Lightning Components, APIs/integrations).
• Proven expertise in Quote‑to‑Cash processes: lead‑to‑opportunity, quoting, subscription management, and billing.
• Strong knowledge of system integrations between CRM, ERP, and financial platforms (REST/SOAP APIs, middleware, etc.).
• Understanding of data modeling, governance, and system performance optimization in Salesforce.
• Experience with tools like Sales Cloud, Service Cloud, CPQ/Billing, Charge Bee/Maxio and automation platforms (Workato, Boomi, Mulesoft, or similar).
• Bachelor’s degree in computer science, Information Systems, or equivalent experience.
• Background in SaaS, subscription, or digital sales environments.

• Experience with subscription management tools or customer‑facing portals.
• Exposure to CPQ/Billing implementations or Fin Ops‑related integrations.
• Comfort working in hybrid business/technical teams across multiple systems.

• Thinks end‑to‑end, connecting CRM design to business outcomes across Sales, Finance, and Operations.
• Demonstrates strategic thinking and ownership, not just delivery.
• Proactively identifies ways to automate and simplify processes.
• Communicates confidently and builds alignment among cross‑functional stakeholders.
• Contributes to a culture of learning and collaboration by mentoring others.

• Be part of a fast‑growing global SaaS company empowering thousands of organizations.
• Work in a collaborative and forward‑thinking team that values innovation and ownership.
• Take an active role in shaping the technology and processes behind our global growth.
• Remote work flexibility and exposure to a dynamic, international environment.

Mid‑Senior level

Full‑time

Other

Software Development