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Business Analyst - Project Lead; Remote
Remote / Online - Candidates ideally in
Columbia, Richland County, South Carolina, 29210, USA
Listed on 2026-03-05
Columbia, Richland County, South Carolina, 29210, USA
Listing for:
Serigor, Inc.
Remote/Work from Home
position Listed on 2026-03-05
Job specializations:
-
IT/Tech
Data Analyst, Technical Writer, IT Business Analyst
Job Description & How to Apply Below
Job Title: Business Analyst - Project Lead (Remote)
Location: Columbia, SC
Duration: 12 Months
Job Description:
This implementation assistance would include, but is not limited to:
- Status reporting of operational support tasks and related work efforts.
- Identifying metrics and key performance indicators (KPIs) of processes and their output.
- Create, manage and maintain policy, plan, process, procedure and other program documents such as process flows, standard operating procedures, desk manuals and procedural guidelines.
- Review, edit, and maintain documentation consistency and accuracy for documentation submitted by both staff and vendors
- Monitor and Support deadlines, milestones and activities
- Apply change, risk and resource management
- Document all meetings attended, directives, and significant phone conversations.
- Develop and deliver professional technical Program updates to DIS leadership and supporting staff.
- Communicates with IT leadership, business leadership and IT Business Consultants to communicate program strategy, direction and changes.
- Responsible for tracking key project milestones and recommending adjustments to Project Managers
- Must possess extensive knowledge and expertise in the use of Microsoft office tools.
- Excellent technical writing skills;
Technical writing experience - Ability to create effective and clear process flows and similar diagrams in PowerPoint or Visio
- Simultaneously manage multiple reporting requirements
- Strong schedule management and planning skills
- Support regulatory compliance projects
- 5+ years of experience in technical writing
- Experience with technical SOP documentation and graphic creation in Visio
Certifications:
- Bachelor's degree or an associate's degree with 2 years of experience
- Excellent problem-solving ability
- Excellent team player
- Excellent communication (Written and verbal) skills
- Ability to work at a high-volume and fast pace
- Strong collaborator and strong ability to meet deadlines
- Ability to identify, map, and support business processes
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