M365 Architect with French​/Arabic or Italian

M365 Architect with French/Arabic or Italian page is loaded## M365 Architect with French/Arabic or Italian locations:
BGR Work-at-Home posted on:
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End Date:
March 7, 2026 (3 days left to apply) job requisition :
R1710359

Job Title:

M365 Architect with French/Arabic or Italian

Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.
The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation  will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience.

Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.

The Cloud Solution Architect will partner with customers to improve the health, performance, and adoption of Microsoft 365 environments. This role combines deep technical expertise across Microsoft 365 Apps, network connectivity, and tenant health with strong skills to optimize configurations, and drive usage growth.
The architect will proactively assess tenant health, network readiness, and application performance, identify risks and misconfigurations while deliver actionable recommendations aligned with Microsoft best practices. In addition, the role emphasizes driving usage insights through usage analytics, governance strategies, and end-user enablement to ensure customers realize the full value of Microsoft 365.
** Key responsibilities
*** Assess Microsoft 365 tenant health across apps, services, and network connectivity.
* Evaluate M365 Apps performance (Office, Teams, Outlook) and optimize configurations for reliability and user experience.
* Review network readiness for Microsoft 365 workloads, including bandwidth, latency, and connectivity best practices.
* Analyze usage and adoption metrics to identify gaps and recommend strategies for improving engagement.
* Provide guidance on governance, compliance, and operational processes to strengthen platform health.
* Deliver professional customer-facing documentation summarizing health assessments, usage insights, and recommended next steps.
** Required Qualifications
*** Advanced level of English and French/Arabic or Italian
* Minimum 8+ years of hands-on experience with Microsoft 365 administration and optimization
* Microsoft 365 Apps (Office, Teams, Outlook)
* Experience managing and optimizing Microsoft Teams for enterprise environments
* Knowledge of M365 workloads (SharePoint Online, Exchange Online, One Drive for Business)
* Network connectivity for cloud services
* Microsoft Endpoint Manager and device health
* Familiarity with Microsoft Secure Score, compliance manager, and tenant health dashboards.
* Strong ability to interpret usage analytics and design adoption strategies.
*…