Senior Manager, Capability Engineering – Identity, Profile & Preferences & Consent - CDH - Remote

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

City:
Rochester

State: MN

Remote:
Yes

Department:
Digital

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

• Medical:
  Multiple plan options.
• Dental:
  Delta Dental or reimbursement account for flexible coverage.
• Vision:
  Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement:
  Competitive retirement package to secure your future.

The Senior Manager, Capability Engineering – Identity, Profile & Preferences & Consent, plays a pivotal leadership role in advancing the strategic delivery, operational efficiency, and user-centered innovation of Mayo Clinic’s digital technology programs. This role combines cross-functional team leadership, service delivery oversight, research-driven insights, and financial and operational governance to ensure technology initiatives align with enterprise goals and end-user needs. The Senior Manager will partner with clinical, technical, design, and administrative teams to translate business objectives into scalable, agile digital solutions.

This individual will serve as a strategic collaborator, operational leader, and change agent supporting Mayo Clinic’s digital transformation. Strategy and Execution:
Lead the development and execution of digital strategies that support enterprise and departmental goals. Translate insights, research, and stakeholder feedback into scalable service and technology solutions. Oversee lifecycle planning for platforms, services, and digital operations to ensure agility, quality, and continuous improvement. Strong financial acumen, including cost modeling and vendor management. Cross-functional Team Leadership:
Experience navigating consensus-based organizations and working across multiple operational units. Proficiency in agile methodologies, enterprise IT operations, or digital transformation projects in large organizations. Manage and mentor diverse, high-performing teams across functional areas. Foster a culture of innovation, collaboration, and accountability. Establish operational workflows, performance measures, and staff development programs to drive success. Stakeholder Engagement and Service Governance:
Collaborate with clinical, administrative, and technology stakeholders to align priorities and manage expectations. Participate in digital service governance boards and cross-departmental leadership forums. Develop and maintain documentation, standards, and metrics for performance, compliance, and customer satisfaction. Research, Innovation, and Insight Synthesis:
Conduct and synthesize user, market, and internal research to inform product strategy and service delivery. Support business case development, ROI analysis, and prioritization frameworks for digital investments. Communicate insights and recommendations clearly through written reports and leadership presentations. Operational and Financial Management:
Lead the development of efficient and sustainable processes for digital financial operations. Manage vendor relationships and sourcing activities related to digital tools, services, and support. Oversee operational planning, cost modeling, and contract execution across multiple service areas. This role will lead a team of approximately…