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HelpDesk/Support Technical Support

IT Service Desk Specialist — Rapid, Remote Tech Support

Remote / Online - Candidates ideally in
Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: Tennova Healthcare- Jefferson Memorial Hospital
Remote/Work from Home position
Listed on 2026-03-05
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A healthcare institution located in Birmingham is seeking a Service Desk Representative II to provide first-line technical support for IT-related issues. This role involves troubleshooting hardware and software problems, logging incidents in the Service Now ticketing system, and ensuring a positive customer support experience. The ideal candidate will have a high school diploma or GED, experience in IT support, and strong communication skills to help resolve user issues efficiently.
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