IT Project Coordinator; On-Site

This is a full-time position based out of our Irvine office.

The IT Project Coordinator is responsible for supporting daily technology operations across the home office and community locations. This position coordinates equipment setup, system access, vendor services, asset tracking, and IT-related requests to ensure employees remain productive and connected. The ideal candidate thrives in a fast-paced environment, is highly organized, and takes pride in keeping processes running smoothly and documentation up to standard.

All responsibilities must be completed in accordance with Company policies and procedures, current standards, guidelines, and regulations.

• Support and coordinate IT-related projects by organizing tasks, tracking timelines, and ensuring deliverables are completed on schedule.
• Manage device inventory, including tagging, tracking, shipments, returns, stale device recovery, and maintenance of accurate asset logs and internal documentation systems.
• Track project milestones, action items, and dependencies across multiple concurrent initiatives.
• Assist in onboarding and offboarding tasks, including account provisioning, access management, and equipment coordination.
• Submit and manage vendor paperwork for account setup, transitions, service updates, and terminations.
• Request estimates, track approvals, and support vendor communication as needed.
• Coordinate phone system updates, number ports, and service provider changes as needed.
• Order and track technology equipment from designated vendors and ensure timely delivery.
• Monitor service tickets, elevate issues when necessary, and follow through to resolution.
• Track IT-related service costs, contracts, and ensure tasks are completed by internal teams and external partners.
• Coordinate home office technology setup, including workstations, related equipment, software provisioning, and mobile device configuration.
• Create, maintain, and improve standard operating procedures (SOPs) and process documentation for recurring IT workflows.
• Communicate timelines, deliverables, and expectations clearly to stakeholders.

• One (1) to three (3) years of experience in IT coordination, project coordination, operations support, or similar role.
• Strong organizational skills, keen attention to detail, a commitment to holding stakeholders accountable and seeing tasks through to completion.
• Demonstrated ability to manage multiple tasks, prioritize competing deadlines, and keep projects on track.
• Self-motivated with the ability to work independently and take ownership of tasks from start to finish.
• Clear and professional written, verbal, and interpersonal communication skills.
• Experience building and maintaining structured workflows, trackers, and process documentation.
• Exposure to IT asset and project management tools (e.g., JAMF, Intune, Notion, , Smartsheet, or similar).
• Working knowledge of the Microsoft 365 suite (Outlook, Excel, Teams, SharePoint, One Note).
• Must pass a Criminal Background check.

• Bachelor's degree in Business Administration, Information Systems, or a related field.
• Experience supporting hardware, software provisioning, or device inventory management.
• Familiarity with ticketing systems (e.g., Freshdesk, Service Now, Zendesk, Jira Service Management or similar).
• Proven capability in vendor coordination, procurement processes, and contract tracking.
• Supported and facilitated onboarding, or training for project management tools and workflow standards.
• Basic understanding of business phone systems and service providers.
• Prior experience in a multi-site or distributed office environment.

• Medical, Dental, and Vision benefits
• Vacation, Personal Day, Sick Pay, Holidays
• Complimentary Meals
• Company Paid Life Insurance
• Team Member Discount Program (Life Mart)
• 401(k) Savings Plan with Company Match
• Recognition Programs
• Student Loan Refinancing
• Pet Insurance
• Employee Assistance Program

Oakmont Management Group
, based in Irvine, California, is a recognized leader in the senior living industry that manages a portfolio of communities under the Oakmont Senior Living and Ivy Living brands. OMG serves thousands of seniors across communities in California, Nevada, and Hawaii. At OMG, we strive to create an atmosphere of family and community among team members, residents, and resident family members.

We know that caring and meaningful relationships are the foundation of a rewarding life, and our team is hand-selected for their skills, previous experience, and passion for working with the elderly. Our practice is to incorporate joy and laughter alongside our expectations of excellence. Walk into our communities and feel our pride of ownership and commitment to service.

Oakmont Management Group is an Equal Opportunity Employer.